Featured Properties
How to update featured properties on website
How to add or edit sale process
Go to control panel > sales > manage sale processes > either click on the current sales process that you see or create a new one. You can either add a new sales process of edit an existing one. New sale processes can only be assigned to new sales,...
Property On Hold/Occupied
How to make your property available.
Single let or multi-let
Single let is a regular let, whereby a single tenancy contract is drawn up, for one or more tenants in the house. So, one tenancy contract is created. There is one rent due amount, although one or more of the tenants may be paying the rent in dif...
How can you deal with scheduled maintenance
How to manage safety certificates
How to manage renewals and renew a contract?
How to enable ended tenancies and to extend the contract period for terminating tenancies
How to add additional tenants
How do we add additional tenants once a tenancy is set up, on the same contract.
Creating custom search fields
How to create custom search fields
Reviewing properties published on Rightmove/Zoopla portals using realtime feeds
How to review properties published on rightmove/zoopla portals using realtime feeds
How to send mass emails/letters to your landlords/vendors, applicants or tenants?
Canvassing, how to send out mass emailer to all your clients
Why can't you see the landlord/vendor instant confirmation for a viewing
How to send a viewing instant confirmation for the landlord/vendor when they're the organiser of a viewing
Sending mass emails/letters to landlords/vendors, applicants or tenants
How to send mass emails/letters to landlords/vendors, applicants or tenants?
How to change your number within a property brochure or
How to change my phone number within a email/letter template.
Select and update properties on window LCD display
How to select and update properties on window LCD display
Custom Smart Tags
Learn what a custom smart tag is and how can be useful for your standard letters
Simple Email Template
Setting up email templates
HTML, print, email and bulk email
How to create html templates
Templates overview
There are 3 types of standard letter/email templates available: 1. Microsoft Word (MHT/Single File Webpage) 2. HTML Template 3. Simple Email Template In this tutorial, you'll learn about the difference between the three types of standard letter te...
Microsoft word mht template
Learn how to create your own word mht template and integrate it with Gnomen
Adding certificate types to a property
How to add a certificate type to a property?
Adding window cards and brochures
How to add window cards and brochures from master library to your account
How to print your full transaction history as the HMRC / VAT department would like to see it?
How to export full transaction history
Deleting transactions
How to delete transactions from the transaction history
How to change the update VAT information
How to turn on and update VAT%
How to print a full transaction history as the HMRC / VAT department would like to see it?
The HMRC are likely be to interested in the chart of accounts relating to; Profit and Loss Accounts > Profit and Loss > Click to drill down into each of the income and expense accounts listed in the P&L report. These show all sales made, and expen...
Setting up fees and charges
How to write off rent
Go to the lettings section and find the tenancy in question. Select "write off rent" right at the bottom of the tenancy. Enter the amount of rent you're going to write off and add a memo, then press on the "write off rent" button.
How to pay rent from main account
How to pay rent with the money in the tenant's main account
Recording and Paying Corporation tax
Go to the account section > scroll down and select "record corporation tax" Enter the data, amount of tax are recording and a memo > then click "record" Once you have recorded the corporation tax > go back to the accounts page and click "pay corpo...
Record deposit held without affecting the bank account balance
How to a
Landlord main balance doesn't matches the property balance
If the landlord balance doesn't match the property balance, you might want to check if there are any payments that are unassociated to a tenancy. Go to the "main" account Click on the date filter "last 3 years" to a majority of your transactions >...
How to create rental invoices
How to automatically send rental invoices via email
What to do if a tenant makes a part payment
How we send landlord a partial months rent if we haven't received the full amount from the tenant but also charge full management fee.
Setting up NRL tax
How to automatically deduct NRL tax when making payments to Landlords.
Charging rent manually and resetting script for auto rent charges
How to charge rent due manually and to make sure that the next month charge is done automatically.
Changing deposit amount
How to amend the deposit amount or date after creating the charge..
Changing the Rent Frequency
How to change the frequency of rent from PW to PCM
Setting up default commission amount
How to setup a default commission amount
Clearing cache on Google Chrome
How to clear cache
Managing branches
Manage braches Branches allow you to restrict users from one branch, seeing data from another... i.e. if you have stock in one branch, you can restrict a user from another branch from seeing it, enabling permissions to see only data from their own...
Setting up an LCD window display
How to setup and manage properties on LCD window display
Increasing number of records per page
How to increase the number of properties, landlords, tenants and applicants you see per page.
Changing branch details
How to update branch details on templates.
How to increase the number of records I see?
How to display more properties/applicants/tenants on the current view
Branches, what does it do?
How to setup and manage branches:
Backup data from the system
How to export/backup data from the system for different modules